Be reachable anywhere and anytime, reduce costs and increase sales.

Challenges

SMB are more than ever concerned by improving customer satisfaction, increasing the efficiency of their employees and reducing and optimizing their costs. It is essential to be reachable by clients anywhere, anytime. SMB employees are often out of the office.       While on the move, sales people cannot afford to miss calls, emails or faxes because this can translate into missed business opportunities.
SMB employees must reinforce their value in providing personalized services and expert information. When clients call the SMB, staff must work hard to quickly address their needs and ensure satisfaction. The communication system must provide end-to-end call management, with a professional welcome and efficient call routing to the employee. To increase staff productivity and facilitate communications with preferred suppliers, the system needs to provide collaborative tools and integration with SMB operations.
Connect with us
download pdf
The OpenTouch Suite for SMB tailors the communication system to your unique needs, whether it is a small agency branch or a central office, by providing:
  • Feature-rich applications that improve client service and call handling.
  • Flexible communication server and network infrastructure with powerful embedded feature.
  • A range of wireline phones for professional IP or digital telephony
The OpenTouch Suite for SMB integrates the communication system with on-the go business operations to provide the following services to an Apple® iPhone® or a mobile device with the Google™ Android™ operating system:
  • A single phone number, so calls to the office are automatically routed to the mobile device or voicemail — transparently.
  • Call management from a smartphone or mobile device: Voice mail with a single business mailbox accessible remotely, call transfer, call forwarding, conference calling and a centralized address book.
The OpenTouch Suite for SMB enables small and medium-sized companies to be reachable by clients and potential clients anytime, anywhere, through a flexible communication system that is always on the go.. It also provides seamless, flexible services with end-to-end call management to quickly address clients’ needs and help earn their loyalty.
AE Connectz Pte Ltd – Alcatel-Lucent Accredited Distributor

AE Connectz Pte Ltd is the official Value Added Distributor (VAD) of Alcatel-Lucent Enterprise (ALE) to focus its efforts on providing telecommunication solutions to Small Medium Business (SMB) in Singapore.

CONTACT US

25, Tai Seng Ave, #03-01,
Cityneon Building,
Singapore 534104
Official Sales Line : +65 65174222
Official Email : sales@ae-connectz.com

Connect with Us
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google