Switching banks has never been easier, and clients are increasingly handling their transactions online. When clients call your bank office, staff must work hard to quickly address their needs and ensure satisfaction. The communication system must provide end-to-end call management, with professional welcome and efficient call routing to the relevant department. The system must handle call overflow when you are busy serving a client.
To increase staff productivity, the system needs to provide collaborative tools and integration with bank office operations.
connect with us
download pdf

Serve your clients better and increase staff productivity

The OpenTouch Suite for SMB tailors the communication system to your unique needs, whether it is a small agency branch or a central office, by providing:
  • Feature-rich applications that improve client service and call handling.
  • Flexible communication server and network infrastructure with powerful embedded feature.
  • A range of wireline phones for professional IP or digital telephony
The OpenTouch Suite for Bank offices enables you to better serve your clients with an efficient, feature-rich communication system. The OpenTouch Suite for SMB provides seamless, flexible services with end-to-end call management to quickly address clients’ needs and help maintain their loyalty.
AE Connectz Pte Ltd – Alcatel-Lucent Accredited Distributor

AE Connectz Pte Ltd is the official Value Added Distributor (VAD) of Alcatel-Lucent Enterprise (ALE) to focus its efforts on providing telecommunication solutions to Small Medium Business (SMB) in Singapore.


25, Tai Seng Ave, #03-01,
Cityneon Building,
Singapore 534104
Official Sales Line : +65 65174222
Official Email :

Connect with Us
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Consent to display content from - Youtube
Consent to display content from - Vimeo
Google Maps
Consent to display content from - Google